Afterglo Terms of Service

1. Accepting These Terms

Using Afterglo — on a phone, computer, or browser — means you accept these Terms.

We may update these Terms from time to time. When we make material changes, we’ll post a new version date and, when appropriate, notify you in the app, by email, or by another reasonable method. If you keep using Afterglo after the updated Terms take effect, you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using Afterglo.

2. Who Can Use Afterglo

Afterglo is for adults only.

You may use Afterglo only if:

• You are at least 18 years old, or the age of majority where you live if higher;
• You can legally enter into a binding agreement;
• You are not prohibited from using the Services under applicable law;
• You have not previously been banned or removed from Afterglo unless we have given you written permission to return;
• You are not required to register as a sex offender in any jurisdiction;
• You have not been convicted of, or pleaded no contest to, a crime involving violence, threats of violence, sexual misconduct, stalking, exploitation, or harm to minors;
• You are not located in a country subject to a U.S. government embargo or listed on any U.S. government restricted party list; and
• You will not create more than one account without our permission.

If you stop meeting these requirements, you must stop using Afterglo and delete your account. We may suspend, limit, or terminate your account if we believe you do not meet these requirements.

3. Your Account

This is your space — treat it that way.

You are responsible for your account, for keeping your login information safe, and for anything that happens under your account. If something looks off, tell us quickly at support@afterglo.love.

You agree to provide accurate information and keep it reasonably up to date. Be honest in your profile, photos, preferences, and conversations. Do not pretend to be someone else, misrepresent your age, identity, background, relationship intentions, or affiliation with any person or organization.

We may ask you to confirm your email, verify account details, or take other steps to keep the community real. We can limit, pause, or remove accounts that appear fake, unsafe, misleading, automated, or abusive.

Your account is personal to you. Do not sell, transfer, share, or let someone else use it.

4. How We Treat Each Other

Afterglo is for people looking for real connection — not chaos.

You agree that you will not:

• Harass, threaten, stalk, intimidate, blackmail, bully, shame, or demean anyone;
• Share hate, discrimination, or content that attacks people based on protected traits;
• Exploit, sexualize, endanger, or harm minors in any way;
• Post, request, threaten to share, or distribute non-consensual intimate images;
• Pressure anyone for sexual content, sexual acts, money, personal information, or contact outside the app;
• Pretend to be someone else or create a fake identity;
• Scam, spam, solicit money under false pretenses, or use Afterglo for fraud;
• Recruit for business, employment, investment, commercial, political, or promotional purposes without our permission;
• Share another person’s private information without permission;
• Upload malware, viruses, spyware, or anything designed to disrupt or harm the Services;
• Use bots, scrapers, crawlers, automation, data mining, or other tools to collect data, manipulate the product, or reproduce any part of the Services;
• Reverse engineer, copy, modify, decompile, or attempt to extract source code from the Services except where the law allows;
• Interfere with safety, security, moderation, or access-control features;
• Try to dodge a ban, suspension, block, or other enforcement action;
• Submit reports that are knowingly false, malicious, or abusive;
• Use Afterglo for anything illegal, unsafe, exploitative, or that violates someone else’s rights; or
• Encourage anyone else to do any of the above.

We may review reports, investigate behavior, remove content, limit features, suspend accounts, ban accounts, or take other action when we believe these Terms, our policies, or the law have been violated.

We may use automated tools, human review, or both to detect abuse, enforce rules, improve safety, and protect the Services. We may not always tell you exactly why we took action if doing so could affect another person’s safety, privacy, or our ability to prevent abuse.

You can report behavior in the app when available or by emailing support@afterglo.love.

5. Your Content

What you create is still yours — photos, prompts, messages, profile text, questionnaire answers, conversations with Glo, and the words that sound like you.

To operate Afterglo, you give Afterglo Labs, Inc. a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, display, reproduce, process, analyze, adapt, transmit, moderate, and use your content as needed to provide, protect, personalize, and improve the Services.

This includes using your content to:

• Display your public profile to other members as the product allows;
• Enable messaging and other interactive features;
• Power Atlas, Glo, matching, recommendations, ice breakers, date ideas, conversation guidance, and conversation analysis;
• Moderate content and investigate safety issues;
• Improve product functionality and user experience;
• Comply with law and enforce these Terms.

This license ends when your content is deleted from our systems, except where we need to retain it for legal, safety, backup, dispute-resolution, fraud-prevention, or legitimate business reasons.

Only share content you have the right to share. You are responsible for your content and for the choices you make based on it. Do not share private, sensitive, confidential, or third-party content unless you have the right to do so.

Public profile content may be visible to other members. Messages may be visible to the people you send them to. Other people may save, copy, or share what you disclose, even if our rules prohibit misuse. Be thoughtful about what you share.

We may remove, limit, block, or refuse to display content that violates these Terms, creates risk, or is inconsistent with the intended use of Afterglo.

6. Glo, Atlas, and AI Features

Glo is an emotionally intelligent AI companion feature — not a crystal ball.

Glo, Atlas, conversation guidance, ice breakers, date ideation, compatibility insights, and conversation analysis may use information such as your profile, preferences, Relational Archetype assessment answers, messages, Glo chats, match context, and other relevant activity to generate personalized support.

Some features may send relevant context to third-party AI providers so Glo can respond. We describe this more in our Privacy Policy.

AI can be wrong, incomplete, biased, awkward, or based on limited context. Glo may misunderstand tone, intent, compatibility, or what another person means. Glo’s suggestions are not guarantees, instructions, therapy, medical advice, legal advice, financial advice, emergency support, or a substitute for your own judgment.

You decide how to act on anything Glo says.

Do not use Glo or Afterglo for emergencies. If you are in immediate danger or need urgent help, contact emergency services or a crisis resource in your area.

If you use conversation analysis, you are responsible for making sure you have the right to submit any message, screenshot, conversation, profile, or other content you provide. Do not submit private, sensitive, or confidential information about another person unless you have permission or another lawful basis to do so.

While features are new, in beta, or evolving, they may change, improve, become unavailable, or be withdrawn. You stay in the driver’s seat.

7. Matching, Recommendations, and Real-World Safety

We use what you share — and how you use Afterglo — to surface people, archetypes, prompts, ideas, and recommendations that might fit.

We can’t promise chemistry, compatibility, a certain number of matches, that someone will respond, that a relationship will form, or that every member will show up with good intentions.

Afterglo does not conduct criminal background checks or identity verification checks on every member. We may choose to use screening, verification, fraud-prevention, or safety tools in some circumstances, but those tools are not perfect and do not guarantee your safety.

You are solely responsible for your interactions with other members, online and offline. Use your judgment, take appropriate precautions, and be careful when sharing personal information, moving a conversation off-platform, or meeting someone in person.

8. Paid Features, Subscriptions, and Purchases

Some parts of Afterglo may be free. Some features may cost money, including subscriptions, one-time purchases, paid unlocks, credits, boosts, or other digital features.

When you make a purchase, you will see the price, billing period, renewal terms, and cancellation path at the time of purchase.

If you buy through the Apple App Store, Google Play, or another external platform, your purchase is handled by that platform. Their terms, billing rules, cancellation process, and refund policies apply. To cancel an App Store or Google Play subscription, you must follow the cancellation steps through that platform. Deleting your Afterglo account or deleting the app may not cancel your subscription.

If you buy directly from Afterglo, you authorize us or our payment processor to charge your selected payment method for the purchase, taxes, and any renewal charges disclosed to you.

Subscriptions renew automatically unless canceled before the renewal date. If you cancel, you may keep access to paid features until the end of your current billing period, unless otherwise stated at purchase or required by law.

Except where required by law or by the applicable platform’s rules, purchases are final and non-refundable. Digital items, credits, boosts, or other limited-use features may expire, be modified, or be discontinued. They have no cash value and cannot be transferred, sold, redeemed for money, or exchanged outside Afterglo.

We may change prices, features, offers, or availability at any time, subject to applicable law and any notice required by the platform or payment method.

Certain jurisdictions may give you special cancellation or refund rights. Nothing in these Terms limits rights you cannot waive under applicable law.

9. Our Creative Work

Afterglo’s software, design, brand, interface, copy, visuals, algorithms, prompts, Glo behavior, Atlas framework, Relational Archetype system, assessments, scoring logic, recommendations, and other materials are owned by Afterglo Labs, Inc. or our licensors.

We give you a personal, limited, revocable, non-exclusive, non-transferable license to use the Services as intended and in accordance with these Terms.

You do not receive ownership of our intellectual property. Do not copy, modify, reverse engineer, reproduce, resell, sublicense, distribute, scrape, or exploit the Services except where we have given written permission or where the law allows.

Feedback is welcome. If you send us suggestions, ideas, comments, or improvements, you allow us to use them without restriction or compensation.

10. Other Services

We rely on partners for things like hosting, authentication, analytics, payments, infrastructure, support, security, and AI models.

Their terms and privacy policies may apply to what they do. We are not responsible for third-party products, websites, platforms, or services we do not control.

If you leave Afterglo through a link or connect Afterglo to another service, you do so at your own risk.

11. Disclaimers

To the fullest extent the law allows, the Services are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and any warranties arising from course of dealing or usage of trade.

We do not promise that:

• The Services will be uninterrupted, secure, accurate, or error-free;
• Every bug will be fixed;
• Recommendations, matches, archetypes, or AI outputs will be accurate;
• Glo will understand every situation correctly;
• The Services will meet your expectations;
• Other members are who they claim to be;
• You will receive any number of matches, messages, dates, or relationships;
• Any member will be compatible, safe, honest, available, or well-intentioned.

Dating involves other humans. You are solely responsible for how you interact with them online and offline.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

12. Limits on Liability

To the maximum extent permitted by law, Afterglo Labs, Inc., its officers, directors, employees, contractors, advisors, agents, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, enhanced, or similar damages, including lost profits, lost data, lost goodwill, emotional distress, personal injury, loss of opportunity, or reputational harm, arising from or relating to your use of, or inability to use, the Services.

To the maximum extent permitted by law, Afterglo’s total liability for all claims relating to the Services or these Terms will not exceed the greater of:

• The amount you paid Afterglo for the Services during the twelve (12) months before the claim arose; or
• One hundred U.S. dollars ($100).

These limits apply regardless of the legal theory, whether based in contract, tort, statute, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or where prohibited by law.

13. Your Responsibility If Something Goes Wrong

You agree to defend, indemnify, and hold harmless Afterglo Labs, Inc., its officers, directors, employees, contractors, advisors, agents, affiliates, licensors, and service providers from and against any claims, demands, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from or relating to:

• Your content;
• Your use or misuse of the Services;
• Your interactions with other members;
• Your violation of these Terms;
• Your violation of law;
• Your violation of another person’s rights;
• Any content, messages, screenshots, or conversations you submit to Glo or conversation analysis.

You do not have to indemnify us to the extent a claim is caused by our willful misconduct or where indemnification is prohibited by law.

14. Ending Things

You can leave anytime by deleting your account in Settings, where available, or contacting support@afterglo.love.

Deleting your account does not automatically cancel subscriptions purchased through the Apple App Store, Google Play, or another external platform. You must cancel those through the platform where you purchased them.

We may suspend, limit, or terminate your account or access to the Services if:

• You violate these Terms;
• We believe your account is unsafe, fake, abusive, fraudulent, or unlawful;
• We need to protect users, the Services, or Afterglo;
• We are required to do so by law;
• We discontinued the Services.

If your account is terminated, you may lose access to your profile, matches, messages, Glo history, paid features, and other account content. We may retain certain information as described in our Privacy Policy.

Sections that by their nature should survive termination will survive, including ownership, content licenses already used, disclaimers, liability limits, indemnity, dispute terms, and general legal provisions.

15. Law and Disputes

Please contact us first if something goes wrong. Most issues can be resolved by emailing support@afterglo.love.

Informal Resolution

Before filing a formal legal claim, you and Afterglo agree to try to resolve the dispute informally. The party raising the dispute must send written notice describing the issue, the relief requested, and contact information.

Notices to Afterglo should be sent to:

Afterglo Labs, Inc.
PO Box 26313, Los Angeles, CA 90026-9998
support@afterglo.love

The parties agree to work in good faith for at least thirty (30) days after a complete notice is received before starting arbitration or court proceedings, except where emergency relief is needed or where this requirement is prohibited by law.

Governing Law

These Terms and any dispute between you and Afterglo will be governed by the laws of the State of California, without regard to conflict-of-law rules, except where applicable law requires otherwise.

Arbitration Agreement

To the fullest extent permitted by law, you and Afterglo agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your account, your content, Glo, Atlas, AI features, purchases, or your relationship with Afterglo will be resolved by binding individual arbitration, rather than in court.

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, unless another arbitration provider is required by law or mutually agreed by the parties.

You and Afterglo may bring claims in small claims court if the claim qualifies.

Nothing in this section prevents either party from seeking temporary or emergency injunctive relief in court to prevent misuse of intellectual property, unauthorized access, data misuse, harassment, threats, or other urgent harm.

Class Action and Jury Trial Waiver

To the fullest extent permitted by law, you and Afterglo each waive the right to a jury trial and the right to participate in a class action, class arbitration, collective action, representative action, private attorney general action, or consolidated proceeding.

You and Afterglo may bring claims only in your or our individual capacity.

Exceptions

This arbitration agreement does not apply where prohibited by law, including where a claim cannot legally be required to be arbitrated. Claims covered by laws that prohibit forced arbitration for certain sexual assault or sexual harassment disputes may be brought in court as required by those laws.

If any part of this arbitration section is found unenforceable, the rest will remain in effect to the fullest extent permitted by law.

Venue

If a dispute is not subject to arbitration or small claims court, the exclusive venue will be the state or federal courts located in Los Angeles County, California, unless applicable law requires otherwise.

16. Apple App Store Terms

If you download Afterglo through the Apple App Store, Apple is not a party to these Terms and is not responsible for the Services, support, maintenance, warranties, claims, or content.

Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your use of the app on Apple devices. After you accept these Terms, Apple has the right to enforce them against you as a third-party beneficiary.

Your use of the app must also comply with the Apple App Store Terms of Service.

17. The Fine Print That Still Matters

These Terms, the Privacy Policy, and any additional terms presented for a purchase, promotion, or feature are the entire agreement between you and Afterglo about the Services.

If one part of these Terms cannot be enforced, the rest still can.

If we do not enforce something once, we have not given up the right to enforce it later.

You may not assign these Terms or transfer your account without our written permission. We may assign these Terms in connection with a merger, acquisition, financing, sale of assets, corporate reorganization, or similar transaction.

There is no agency, partnership, employment, joint venture, or fiduciary relationship created by these Terms.

Headings are for readability only.

18. Contact

Questions, concerns, reports, or legal notices can be sent to:

Afterglo Labs, Inc.
PO Box 26313, Los Angeles, CA 90026-9998
support@afterglo.love